InSource Employee Spotlight!  Meet Michael Walker, InSource Solutions Technical Support Engineer. 

 

Michael joined InSource after he graduated from Anderson University.  At Anderson, Michael earned a BS in Business with a concentration in Computer Information Systems.  About working at InSource he says, “everyday I get to solve different problems and learn something new.”

 

A native of Spartanburg, SC, Michael now resides in Charlotte, NC.  Michael and fiancée Morgan have been together for three years and met at college through a mutual friend.  Michael also shares his life with Boston Terrier, Roxy.

 

Some interesting facts about Michael:Michael Walker and Fiancee Morgan

    • He spends his free time watching English Premier League Soccer.
    • He also enjoys playing tennis, listening to music and playing drums.
    • Michael loves to play the Drums; he has been playing since he was 12 and has been in several bands, but the only one worth mentioning is the InSource Band! You may have seen the Behind the Music Special.
    • His favorite book is the autobiography of Roy Keane, a player for Manchester United throughout the 90’s and early 2000’s.  He captained that team through the best years they have ever seen.
    • As a child, Michael dreamed of becoming a professional ninja.
    • When InStep asked Michael what super power he would want to have, he says, “I would want the ability to fly.  No more airline tickets,  delays, layovers etc…”

 

InSource is proud to have Michael as a part of our team!

 

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InSource Employee Spotlight!  Meet Michael Walker, InSource Solutions Technical Support Engineer. 

 

Michael joined InSource after he graduated from Anderson University.  At Anderson, Michael earned a BS in Business with a concentration in Computer Information Systems.  About working at InSource he says, “everyday I get to solve different problems and learn something new.”

 

A native of Spartanburg, SC, Michael now resides in Charlotte, NC.  Michael and fiancée Morgan have been together for three years and met at college through a mutual friend.  Michael also shares his life with Boston Terrier, Roxy.

 

Some interesting facts about Michael:Michael Walker and Fiancee Morgan

    • He spends his free time watching English Premier League Soccer.
    • He also enjoys playing tennis, listening to music and playing drums.
    • Michael loves to play the Drums; he has been playing since he was 12 and has been in several bands, but the only one worth mentioning is the InSource Band! You may have seen the Behind the Music Special.
    • His favorite book is the autobiography of Roy Keane, a player for Manchester United throughout the 90’s and early 2000’s.  He captained that team through the best years they have ever seen.
    • As a child, Michael dreamed of becoming a professional ninja.
    • When InStep asked Michael what super power he would want to have, he says, “I would want the ability to fly.  No more airline tickets,  delays, layovers etc…”

 

InSource is proud to have Michael as a part of our team!

 

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Wonderware Southeast LogoWonderware Southeast Technical Support achieves highest ranking for Overall Customer Satisfaction

In a recent nationwide client satisfaction survey conducted by Wonderware, Wonderware Southeast, a business unit of InSource Solutions, tied for the highest ranking among all North American distributors for overall customer satisfaction when referring to the services provided by Technical Support.  “We, at InSource Solutions work hard to maintain a high level of support with our clients.  It’s gratifying to know that our clients trust us and come to us for help when trying to solve their problems, large or small,”  Ann Croom, President of InSource Solutions stated.

 

For Technical Support, click here.

 

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Wonderware Southeast LogoWonderware Southeast Technical Support achieves highest ranking for Overall Customer Satisfaction

In a recent nationwide client satisfaction survey conducted by Wonderware, Wonderware Southeast, a business unit of InSource Solutions, tied for the highest ranking among all North American distributors for overall customer satisfaction when referring to the services provided by Technical Support.  “We, at InSource Solutions work hard to maintain a high level of support with our clients.  It’s gratifying to know that our clients trust us and come to us for help when trying to solve their problems, large or small,”  Ann Croom, President of InSource Solutions stated.

 

For Technical Support, click here.

 

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InSource LogoInSource Solutions Announces New Cost-Saving QuickStart Training

 

What does every SCADA project require? A network to allow communications, hardware to host communications and  applications, and software to provide the desired functionality.  But that's not all, communication between the various software components that reside on the hardware must be  established. If they can't 'talk' to one another there is no data for the applications!

 

IO or Data Acquisition communications are the foundation of all SCADA software projects. Communication issues are constantly overlooked in the process of deploying software  products. The majority of Technical Support calls fielded  could be easily avoided with a basic understanding and  grounding in the communication between PLCs and Wonderware  Applications.

 

Why avoid Tech Support calls? Generally, you are calling because you have a problem that was unanticipated. You are  working on a project with a deadline and for some reason  the application you've spent a lot of time developing simply  won't communicate with it's data sources. You are under the gun to deliver. What many times are simple communication configuration issues end up costing you valuable time that could be spent adding value to your project not making it  functional. Why not avoid that cost?

 

InSource Solutions is pleased to offer a new, cost effective means of training!  Our QuickStart Training Series offers live, online, one-on-one training, at a time that's convenient for you.  Just you and the instructor.  The classes are designed to combine theory and lecture with hands-on labs, ensuring you get the most out of the experience.

 

The QuickStart training series begins with IO/DAServer communications. This 4 hour, one- on-one class is made available when you are. We'll schedule a time that works for you and take you through all you need to  know to get a solid grounding in setting up your communications.  You can choose the environment in which you do most of your development; either InTouch or Application  Server. And, if you'll give us a little information up front, we'll tailor the session to the PLCs you most commonly use.

 

The cost is $225 for one connection to one participant or $500 for one connection to multiple participants.

 

For more information or to register for the new QuickStart Training, click here.

For the InTouch I / O Communications class outline, click here.

For the System Platform I / O Communication class outline, clisk here.

 

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InSource LogoInSource Solutions Announces New Cost-Saving QuickStart Training

 

What does every SCADA project require? A network to allow communications, hardware to host communications and  applications, and software to provide the desired functionality.  But that's not all, communication between the various software components that reside on the hardware must be  established. If they can't 'talk' to one another there is no data for the applications!

 

IO or Data Acquisition communications are the foundation of all SCADA software projects. Communication issues are constantly overlooked in the process of deploying software  products. The majority of Technical Support calls fielded  could be easily avoided with a basic understanding and  grounding in the communication between PLCs and Wonderware  Applications.

 

Why avoid Tech Support calls? Generally, you are calling because you have a problem that was unanticipated. You are  working on a project with a deadline and for some reason  the application you've spent a lot of time developing simply  won't communicate with it's data sources. You are under the gun to deliver. What many times are simple communication configuration issues end up costing you valuable time that could be spent adding value to your project not making it  functional. Why not avoid that cost?

 

InSource Solutions is pleased to offer a new, cost effective means of training!  Our QuickStart Training Series offers live, online, one-on-one training, at a time that's convenient for you.  Just you and the instructor.  The classes are designed to combine theory and lecture with hands-on labs, ensuring you get the most out of the experience.

 

The QuickStart training series begins with IO/DAServer communications. This 4 hour, one- on-one class is made available when you are. We'll schedule a time that works for you and take you through all you need to  know to get a solid grounding in setting up your communications.  You can choose the environment in which you do most of your development; either InTouch or Application  Server. And, if you'll give us a little information up front, we'll tailor the session to the PLCs you most commonly use.

 

The cost is $225 for one connection to one participant or $500 for one connection to multiple participants.

 

For more information or to register for the new QuickStart Training, click here.

For the InTouch I / O Communications class outline, click here.

For the System Platform I / O Communication class outline, clisk here.

 

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OpsManage'09

 

 

 

 

 

 

 

2009 WonderWorld Events are Evolving to Become OpsManage’09

 

 

JUST ANNOUNCED!  Early Bird Registration for Anaheim, CA Extended through October 9, 2009!

 

OpsManage'09 Early Bird Pricing
  Before 10/9 After 10/9
End-Customer with Customer Support Subscription $899 $1,099

End-Customer without Customer Support Subscription

$1,099

$1,299

Endorsed and Certified Solution Provider $899 $1,099
Registered Solution Provider $1,099 $1,299
                                                                                                    

                                  

 

 

 

 

 

Click here to register!

 

The One Multi-Discipline Event Where You Can Learn How to Empower Your Sustainable Success

 

No one needs to tell you that today's economy has put unprecedented demands on companies, not to mention the individuals who make them run.  Learn how to be more sustainable in the use of natural and human resources, while building sustainable career and business success.

 

 

What YOU want to know is how to solve YOUR particular challenge.  There is one event, one opportunity, to explore the possibilities and find the answers.

 

 

Who should attend:

    • Executive management
    • Operations management
    • Information technology professionals
    • Engineering professionals
    • Solution Providers

 

One of The Best Investments You'll Make This Year

 

You can be assured that you are investing your time and money wisely.  93% of previous WonderWorld attendees gave high ratings for the value and experience gained.  To add even more value this year we are delivering what you have come to expect at WonderWorld and expanding beyond with:

    • More industries - expertise / coverage
    • More solutions - expertise / coverage
    • More partners to interact with
    • More Invensys Operations Management understanding and interactions
    • Free hands-on training

 

OpsManage’09 – The Premier Industry Conference Series for Operations Management

 

At OpsManage’09, we bring together the world’s leading operations management software and solutions expertise with a single focus--deliver the tools and information that will make a difference in YOUR success.

Get your questions answered with unprecedented access to the Invensys Operations Management division / Wonderware and other leading industry experts , from executives to developers, to software partners, to systems integrators, to technical support specialists to trainers and consultants.  You will find them all at OpsManage’09.

 

Learn from your peers who represent leading companies from around the globe.  Discover which strategies are working for them.  They will share real-world solutions to real-time problems, including:

    • Quality and Product Consistency
    • Asset Effectiveness
    • Mobile Solutions
    • Energy and Facilities Management
    • Operational Performance and Execution
    • Regulatory Compliance
    • and more...

 

Reach new levels of productivity with deep technical training sessions and valuable access to Invensys Operations Management division / Wonderware software experts before, during and after the conference.

 

Click here to find OpsManage'09 Global locations for more details.

 

Back to top

 

 


OpsManage'09

 

 

 

 

 

 

 

2009 WonderWorld Events are Evolving to Become OpsManage’09

 

 

JUST ANNOUNCED!  Early Bird Registration for Anaheim, CA Extended through October 9, 2009!

 

OpsManage'09 Early Bird Pricing
  Before 10/9 After 10/9
End-Customer with Customer Support Subscription $899 $1,099

End-Customer without Customer Support Subscription

$1,099

$1,299

Endorsed and Certified Solution Provider $899 $1,099
Registered Solution Provider $1,099 $1,299
                                                                                                    

                                  

 

 

 

 

 

Click here to register!

 

The One Multi-Discipline Event Where You Can Learn How to Empower Your Sustainable Success

 

No one needs to tell you that today's economy has put unprecedented demands on companies, not to mention the individuals who make them run.  Learn how to be more sustainable in the use of natural and human resources, while building sustainable career and business success.

 

 

What YOU want to know is how to solve YOUR particular challenge.  There is one event, one opportunity, to explore the possibilities and find the answers.

 

 

Who should attend:

    • Executive management
    • Operations management
    • Information technology professionals
    • Engineering professionals
    • Solution Providers

 

One of The Best Investments You'll Make This Year

 

You can be assured that you are investing your time and money wisely.  93% of previous WonderWorld attendees gave high ratings for the value and experience gained.  To add even more value this year we are delivering what you have come to expect at WonderWorld and expanding beyond with:

    • More industries - expertise / coverage
    • More solutions - expertise / coverage
    • More partners to interact with
    • More Invensys Operations Management understanding and interactions
    • Free hands-on training

 

OpsManage’09 – The Premier Industry Conference Series for Operations Management

 

At OpsManage’09, we bring together the world’s leading operations management software and solutions expertise with a single focus--deliver the tools and information that will make a difference in YOUR success.

Get your questions answered with unprecedented access to the Invensys Operations Management division / Wonderware and other leading industry experts , from executives to developers, to software partners, to systems integrators, to technical support specialists to trainers and consultants.  You will find them all at OpsManage’09.

 

Learn from your peers who represent leading companies from around the globe.  Discover which strategies are working for them.  They will share real-world solutions to real-time problems, including:

    • Quality and Product Consistency
    • Asset Effectiveness
    • Mobile Solutions
    • Energy and Facilities Management
    • Operational Performance and Execution
    • Regulatory Compliance
    • and more...

 

Reach new levels of productivity with deep technical training sessions and valuable access to Invensys Operations Management division / Wonderware software experts before, during and after the conference.

 

Click here to find OpsManage'09 Global locations for more details.

 

Back to top

 

 


 

Longwatch LogoLongwatch Introduces Operator’s Console Recorder

Article reproduced from www.Longwatch.com

 

 

 

Video software records exactly what was on HMI screens when an event occurred, archives it, and plays the video back for training or analysis purposes.

Longwatch announces the Operator’s Console Recorder, a software module that automatically records images being shown on multiple HMI or SCADA operator’s displays. The module takes its signals directly from each HMI screen’s video software driver, so it records the actual video being sent to the HMI. The software can accommodate video signals from an unlimited number of HMIs to show what operators were watching at the time of an event, alarm or process upset.

Video images can be combined with the automatic data mapping capability of Longwatch’s Video Historian, so the Console Recorder can automatically retrieve and replay operator displays simply by clicking on a time-based alarm or system message. Playing back what the operator was seeing at the time of an event can be a valuable tool for training and analysis purposes, and can help mitigate insurance and regulatory issues by eliminating guesswork and conjecture.

Videos used for monitoring plant activities can also be combined with the operator console videos and data from a process historian. This enables engineers, analysts or investigators to see what was happening in the plant, what the operator was seeing on the HMI screen at the time, and all relevant real-time data that occurred at the time of an event.

For example, in the case of a leak at a pumping station, investigators could watch plant video taken at a remote site showing fuel oil creeping across the floor of a pumping station, real-time data being acquired from pumps, valves and the receiving tank while the leak is occurring, what appeared on the operator’s HMI screen, and the alarm screen that came up when the leak detector went off. Investigators can then watch the operator switch the HMI screen to live video feed from the pumping station, observe the leak, and take action from the HMI to shut off the pump. Plant video would show the arrival of a maintenance crew to repair the leak. Analysis of all data and videos might show that the leak detector was poorly positioned and an alarm condition is needed for when fuel oil is being pumped but is not being received at the storage tank.

With a typical three-display system, as found in many process control applications, it would be possible to display remote pump video on one screen, video from the operator’s display at the time of the event on a second screen, and process historian data on a third screen, thus getting a simultaneous view of what happened and what the operator saw.

To help mitigate insurance and regulatory issues, the combined video and historian information could help determine that the operator acted correctly and the spill was cleaned up with no damage to the environment. The Longwatch Operator’s Console Recorder and Video Historian fills the gap between normal plant data acquisition and actual plant management, because it shows everything that happened during an event; i.e., what actually happened, what the data acquisition equipment monitored and recorded, and what was reported to the operator on the HMI screen.

Capturing the actual video feed to the operator HMI is a much better solution than traditional methods, says Steve Rubin, president of Longwatch. “Before Longwatch, recording and playback of an operator’s HMI was clumsy and limited. One method was to put a camera over the operator’s shoulder. This is intrusive and intimidating, and the camera has a limited ability to read what’s on the screen,” he explains. “In an installation with multiple HMIs, this solution would require a camera on each screen.”

Another method is to use process historian data. “It’s possible to recreate the console display the operator should have been watching by driving it with data from the process historian,” says Rubin. “This requires the historian to record all the data values present on every display. However, no one knows which screen an operator was actually watching at the time of the event. An operator could have been looking at a trend display, not the alarm summary screen.”

With the Longwatch system, there is no problem reading the screens, and no doubt which screens operators were watching. By combining video data from plant locations, video from HMI screens, and data from the historian, investigators can go back in time to see exactly what happened and make a better analysis of what to do about a similar situation in the future.

 

 

Back to top

  


 

Longwatch LogoLongwatch Introduces Operator’s Console Recorder

Article reproduced from www.Longwatch.com

 

 

 

Video software records exactly what was on HMI screens when an event occurred, archives it, and plays the video back for training or analysis purposes.

Longwatch announces the Operator’s Console Recorder, a software module that automatically records images being shown on multiple HMI or SCADA operator’s displays. The module takes its signals directly from each HMI screen’s video software driver, so it records the actual video being sent to the HMI. The software can accommodate video signals from an unlimited number of HMIs to show what operators were watching at the time of an event, alarm or process upset.

Video images can be combined with the automatic data mapping capability of Longwatch’s Video Historian, so the Console Recorder can automatically retrieve and replay operator displays simply by clicking on a time-based alarm or system message. Playing back what the operator was seeing at the time of an event can be a valuable tool for training and analysis purposes, and can help mitigate insurance and regulatory issues by eliminating guesswork and conjecture.

Videos used for monitoring plant activities can also be combined with the operator console videos and data from a process historian. This enables engineers, analysts or investigators to see what was happening in the plant, what the operator was seeing on the HMI screen at the time, and all relevant real-time data that occurred at the time of an event.

For example, in the case of a leak at a pumping station, investigators could watch plant video taken at a remote site showing fuel oil creeping across the floor of a pumping station, real-time data being acquired from pumps, valves and the receiving tank while the leak is occurring, what appeared on the operator’s HMI screen, and the alarm screen that came up when the leak detector went off. Investigators can then watch the operator switch the HMI screen to live video feed from the pumping station, observe the leak, and take action from the HMI to shut off the pump. Plant video would show the arrival of a maintenance crew to repair the leak. Analysis of all data and videos might show that the leak detector was poorly positioned and an alarm condition is needed for when fuel oil is being pumped but is not being received at the storage tank.

With a typical three-display system, as found in many process control applications, it would be possible to display remote pump video on one screen, video from the operator’s display at the time of the event on a second screen, and process historian data on a third screen, thus getting a simultaneous view of what happened and what the operator saw.

To help mitigate insurance and regulatory issues, the combined video and historian information could help determine that the operator acted correctly and the spill was cleaned up with no damage to the environment. The Longwatch Operator’s Console Recorder and Video Historian fills the gap between normal plant data acquisition and actual plant management, because it shows everything that happened during an event; i.e., what actually happened, what the data acquisition equipment monitored and recorded, and what was reported to the operator on the HMI screen.

Capturing the actual video feed to the operator HMI is a much better solution than traditional methods, says Steve Rubin, president of Longwatch. “Before Longwatch, recording and playback of an operator’s HMI was clumsy and limited. One method was to put a camera over the operator’s shoulder. This is intrusive and intimidating, and the camera has a limited ability to read what’s on the screen,” he explains. “In an installation with multiple HMIs, this solution would require a camera on each screen.”

Another method is to use process historian data. “It’s possible to recreate the console display the operator should have been watching by driving it with data from the process historian,” says Rubin. “This requires the historian to record all the data values present on every display. However, no one knows which screen an operator was actually watching at the time of the event. An operator could have been looking at a trend display, not the alarm summary screen.”

With the Longwatch system, there is no problem reading the screens, and no doubt which screens operators were watching. By combining video data from plant locations, video from HMI screens, and data from the historian, investigators can go back in time to see exactly what happened and make a better analysis of what to do about a similar situation in the future.

 

 

Back to top

  


 

 

Lesia's Q & A Corner

The Technology of Touchscreens

Touchscreen technology has been around for over 30 years.  This technology can be found in many applications: Industrial Manufacturing, Pharmaceuticals, Medical, Military and Consumer.  The first touchscreen, introduced in 1972, was a terminal of a computer-assisted learning terminal for the PLATO Project; this project, originally created for the University of Illinois, expanded across the globe.  The common definition of a touchscreen is a display that detects the presence and location of a touch within the display area however, there are five different types of technology for touchscreens.

 Resistive Touchscreen

The resistive touchscreen uses a glass panel overlay with a uniform resistive coating. A polyester coversheet is tightly suspended over the top of the glass, separated by small, transparent insulating dots. The coversheet has a hard durable coating on the outer side and a conductive coating on the inner side. When the screen is touched, the conductive coating makes electrical contact with the coating on the glass. The voltages produced are the analog representation of the position touched. The controller digitizes these voltages and transmits them to the computer for processing. The resistive touchscreen is the most commonly used and popular touchscreen technology.  This display is widely used in Grocery and Retail Stores, Restaurants, Hotels, Industrial Applications (HMI--Human Machine Interface) on manufacturer plant floors and Control Rooms, Medical and Pharmaceutical facilities, and some Military applications.

 

Capacitive TouchscreenThe Capacitive touchscreen consists of an insulator, such as glass, coated with a transparent conductor, such as indium tin oxide.  The human hand is also a conductor; touching the surface of the screen results in a distortion of the local electrostatic field, measurable as a change in capacitance.   This change in frequency of the wires at that particular point causes the position to be calculated and identified by the controller. The controller then outputs the x-y touch coordinate via a Serial or USB communication link. In most applications, a polyester anti-glare overlay is bonded to the outer surface to ensure that any breakage is contained in order to meet the requirements for food manufacturing and some pharmaceutical manufacturing.  The Capacitive touchscreen is more durable and resistant to scratching.  Gloves will not work with the standard Capacitive touchscreen, only human fingers can be used with this technology.

 Projected Capacitive 2

The Projected Capacitive touchscreen is similar to the Capacitive touchscreen but is more rugged.  It uses a capacitive field that works through 4mm of thermally toughened glass. This not only protects the sensitive electronics from exposure to the harsh environment outside of the enclosure, but unlike other capacitive touchscreens, it will operate through many types of gloves. The electronic controller effectively divides the screen into sensing cells using micro-fine wires that are embedded into the outer glass, which is thermally toughened to withstand impact. These wires are connected to the touchscreen controller circuitry, and an oscillation frequency is established for each wire. Touching the glass causes a change in frequency of the wires at that particular point and the position is calculated and identified by the controller. The controller then outputs the x-y touch coordinate via a Serial or USB communication link. In most applications, a polyester anti-glare overlay is bonded to the outer surface to ensure that any breakage is contained in order to meet the requirements for food manufacturing and some pharmaceutical manufacturing.  The Projected Capacitive touchscreen is the most durable and vandal-proof technology.  This new technology is becoming more popular and more widely used in more rugged X purged, Z purged, or Non-Incendive manufacturer areas.


SAW TouchscreenThe SAW Touchscreen has a glass overlay with a grid of transmitting and receiving piezoelectric transducers. The touchscreen controller sends a 5 MHz electrical signal to the transmitting transducer, which converts the signal into ultrasonic waves within the glass. When the screen is touched, a portion of the wave traveling across it is absorbed, thus changing the received signal. The signal is then compared to a stored reference signal, the change is recognized, and a coordinate calculated. The process happens independently for both the X and Y-axes. By measuring the amount of the signal that is absorbed, a Z-axis is determined.  SAW Touchscreens have the best optical clarity but are more sensitive to outside elements, which can damage them.  Contaminants on the surface can also interfere with the functionality of the touchscreen; therefore, the SAW technology is more suitable for indoor use but cannot withstand wash downs.  Due to their durability and glass base material, this display is ideal for applications in both public and industrial settings like mall kiosks, touchscreen monitors for ATM machines, and Industrial Control Rooms.


Infrared TouchscreenThe Infrared (IR) Touchscreen relies on the interruption of an IR light grid in front of the display screen. Integrated into the display bezel is an opto-matrix frame that contains a row of IR-light emitting diodes (LEDs) and phototransistors, each mounted on two opposite sides to create a grid of invisible IR light.  The opto-matrix frame is isolated from the outside environment by an IR transparent barrier.  The IR controller sequentially pulses the LEDs to create a grid of IR light beams.  When a stylus, such as a finger, enters the grid, it obstructs the beams.  One or more of the phototransistors detects the absence of light and transmits a signal that is the X and Y coordinates. Because the infrared scanning is done in front of the display, a bulletproof, 3/8" thick polycarbonate window is installed between the IR grid and the display itself. This window provides a level of environmental protection for the electronics that is unique to the infrared touchscreen technology.  Infrared touchscreens are suitable for applications in areas of extreme abuse, mostly found on the manufacturer plant floor where there are multiple users.  In addition, for area where gloves are used the Infrared touchscreen is a good fit.  Like the SAW technology, the Infrared Touchscreen is also not good in wash down environment but can be in purged areas.

 

In conclusion, there is a touchscreen for any area within the Industrial or Consumer platform.  In this comparison chart supplied by Strongarm, Inc., you can get a better view as a whole of which touchscreen perform the best in certain scenarios.

Comparison Chart

For more information on touchscreen technology or assistance with selecting the touchscreen for your industrial application please contact Lesia Bell your I2 Inside Sales coordinator at 443.683.8031 or lbell@insourcess.com.

 

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Lesia's Q & A Corner

The Technology of Touchscreens

Touchscreen technology has been around for over 30 years.  This technology can be found in many applications: Industrial Manufacturing, Pharmaceuticals, Medical, Military and Consumer.  The first touchscreen, introduced in 1972, was a terminal of a computer-assisted learning terminal for the PLATO Project; this project, originally created for the University of Illinois, expanded across the globe.  The common definition of a touchscreen is a display that detects the presence and location of a touch within the display area however, there are five different types of technology for touchscreens.

 Resistive Touchscreen

The resistive touchscreen uses a glass panel overlay with a uniform resistive coating. A polyester coversheet is tightly suspended over the top of the glass, separated by small, transparent insulating dots. The coversheet has a hard durable coating on the outer side and a conductive coating on the inner side. When the screen is touched, the conductive coating makes electrical contact with the coating on the glass. The voltages produced are the analog representation of the position touched. The controller digitizes these voltages and transmits them to the computer for processing. The resistive touchscreen is the most commonly used and popular touchscreen technology.  This display is widely used in Grocery and Retail Stores, Restaurants, Hotels, Industrial Applications (HMI--Human Machine Interface) on manufacturer plant floors and Control Rooms, Medical and Pharmaceutical facilities, and some Military applications.

 

Capacitive TouchscreenThe Capacitive touchscreen consists of an insulator, such as glass, coated with a transparent conductor, such as indium tin oxide.  The human hand is also a conductor; touching the surface of the screen results in a distortion of the local electrostatic field, measurable as a change in capacitance.   This change in frequency of the wires at that particular point causes the position to be calculated and identified by the controller. The controller then outputs the x-y touch coordinate via a Serial or USB communication link. In most applications, a polyester anti-glare overlay is bonded to the outer surface to ensure that any breakage is contained in order to meet the requirements for food manufacturing and some pharmaceutical manufacturing.  The Capacitive touchscreen is more durable and resistant to scratching.  Gloves will not work with the standard Capacitive touchscreen, only human fingers can be used with this technology.

 Projected Capacitive 2

The Projected Capacitive touchscreen is similar to the Capacitive touchscreen but is more rugged.  It uses a capacitive field that works through 4mm of thermally toughened glass. This not only protects the sensitive electronics from exposure to the harsh environment outside of the enclosure, but unlike other capacitive touchscreens, it will operate through many types of gloves. The electronic controller effectively divides the screen into sensing cells using micro-fine wires that are embedded into the outer glass, which is thermally toughened to withstand impact. These wires are connected to the touchscreen controller circuitry, and an oscillation frequency is established for each wire. Touching the glass causes a change in frequency of the wires at that particular point and the position is calculated and identified by the controller. The controller then outputs the x-y touch coordinate via a Serial or USB communication link. In most applications, a polyester anti-glare overlay is bonded to the outer surface to ensure that any breakage is contained in order to meet the requirements for food manufacturing and some pharmaceutical manufacturing.  The Projected Capacitive touchscreen is the most durable and vandal-proof technology.  This new technology is becoming more popular and more widely used in more rugged X purged, Z purged, or Non-Incendive manufacturer areas.


SAW TouchscreenThe SAW Touchscreen has a glass overlay with a grid of transmitting and receiving piezoelectric transducers. The touchscreen controller sends a 5 MHz electrical signal to the transmitting transducer, which converts the signal into ultrasonic waves within the glass. When the screen is touched, a portion of the wave traveling across it is absorbed, thus changing the received signal. The signal is then compared to a stored reference signal, the change is recognized, and a coordinate calculated. The process happens independently for both the X and Y-axes. By measuring the amount of the signal that is absorbed, a Z-axis is determined.  SAW Touchscreens have the best optical clarity but are more sensitive to outside elements, which can damage them.  Contaminants on the surface can also interfere with the functionality of the touchscreen; therefore, the SAW technology is more suitable for indoor use but cannot withstand wash downs.  Due to their durability and glass base material, this display is ideal for applications in both public and industrial settings like mall kiosks, touchscreen monitors for ATM machines, and Industrial Control Rooms.


Infrared TouchscreenThe Infrared (IR) Touchscreen relies on the interruption of an IR light grid in front of the display screen. Integrated into the display bezel is an opto-matrix frame that contains a row of IR-light emitting diodes (LEDs) and phototransistors, each mounted on two opposite sides to create a grid of invisible IR light.  The opto-matrix frame is isolated from the outside environment by an IR transparent barrier.  The IR controller sequentially pulses the LEDs to create a grid of IR light beams.  When a stylus, such as a finger, enters the grid, it obstructs the beams.  One or more of the phototransistors detects the absence of light and transmits a signal that is the X and Y coordinates. Because the infrared scanning is done in front of the display, a bulletproof, 3/8" thick polycarbonate window is installed between the IR grid and the display itself. This window provides a level of environmental protection for the electronics that is unique to the infrared touchscreen technology.  Infrared touchscreens are suitable for applications in areas of extreme abuse, mostly found on the manufacturer plant floor where there are multiple users.  In addition, for area where gloves are used the Infrared touchscreen is a good fit.  Like the SAW technology, the Infrared Touchscreen is also not good in wash down environment but can be in purged areas.

 

In conclusion, there is a touchscreen for any area within the Industrial or Consumer platform.  In this comparison chart supplied by Strongarm, Inc., you can get a better view as a whole of which touchscreen perform the best in certain scenarios.

Comparison Chart

For more information on touchscreen technology or assistance with selecting the touchscreen for your industrial application please contact Lesia Bell your I2 Inside Sales coordinator at 443.683.8031 or lbell@insourcess.com.

 

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BookAcronym of the Month

 

A new feature to the InStep Newsletter, every issue we will now feature an Acronym of the month, that you may or may not already know, related to industry/business topics and general interest/just for fun topics.  If you have a suggestion for an appropriate Acronym, please email Katie Schauer at kschauer@insourcess.com.

 

Business related:

KPI—Key Performance Indicator

 

Bonus! Just for fun:

KWIM—Know what I mean

 

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BookAcronym of the Month

 

A new feature to the InStep Newsletter, every issue we will now feature an Acronym of the month, that you may or may not already know, related to industry/business topics and general interest/just for fun topics.  If you have a suggestion for an appropriate Acronym, please email Katie Schauer at kschauer@insourcess.com.

 

Business related:

KPI—Key Performance Indicator

 

Bonus! Just for fun:

KWIM—Know what I mean

 

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Advantech logo

 

Advantech Announces New Industrial Ethernet Switches

 

 

Advantech Expands Industrial Ethernet Switch Line with Wide Temperature Models

 

The Industrial Automation Group of Advantech introduces two new wide temperature models of its popular EKI series of Industrial Ethernet switches, the EKI-7629CI and EKI-7656CI.  These new models join the growing line of wide operating temperature -40 to 167°F (-40 to 75°C) products, providing unparalleled reliability and performance for any network infrastructure.

 

The EKI-7629CI is an unmanaged switch and features eight 10/100Base-TX ports and two combination 1000M (Gigabit) ports withAdvantech Wide Temperature Switches both copper/RJ45 connections and modular Small Form-factor Pluggable (SFP) slots for use of industry-standard fiber optic transceiver modules.

 

For applications requiring more control, the EKI-7656CI managed switch features sixteen 10/100Base-TX ports and two combination 1000M (Gigabit) ports with both copper/RJ45 connections and SFP slots.  Managed features include ultra-fast self-healing ring communications, advanced network traffic management and security, IGMP Query/Snooping for Ethernet/IP networks, and numerous diagnostic and remote management functions including Simple Network Management Protocol (SNMP) integration.

 

Other Advantech wide temperature models:

  • Managed Ethernet Switches: EKI-7554MI, EKI-7554SI, EKI-7559MI, EKI-7559SI, EKI-7659CI
  • Unmanaged Ethernet Switches: EKI-2525I, EKI-2528I
  • PoE Switches and Injectors: EKI-2526PI, EKI-2701PSI
  • Media Converters: EKI-2541MI, EKI-2541SI, EKI-2741LXI

 

Ideal for demanding environments, these ruggedized switches have been designed to withstand extreme shock and vibration, with extended operating temperatures of -40 to 167°F (-40 to 75°C).  Redundant 12 to 48 VDC power inputs with 3,000 VDC surge protection provide protection from power disturbances.  Their compact allows them to fit in even the tightest spaces, using either standard DIN-rail or direct panel mounts. Plus, they are UL/CSA, FCC, CE, and RoHS/WEEE approved.

 

Advantech Releases Energy-Saving Green Gigabit Ethernet Switches

 

Advantech Green SwitchesThe Industrial Automation Group of Advantech introduces two energy efficient Unmanaged Gigabit Ethernet switches, the EKI-2725-BE and EKI-2728-BE. These new models feature an energy efficient design, resulting in 10% to 15% power savings as compared to previous models and similar models on the market.

 

These new switches are designed with a variety of environmentally-responsible features, including RoHS compliance, optimized DC/DC power supply and a power-saving Ethernet switch controller.  During operation, power savings is realized on Ethernet ports with no traffic, and ports not in use are powered-down for maximum power savings.

 

In addition to Gigabit (1000 Mbps) operation, both the 5-port EKI-2725 and 8-port EKI-2728 support 9K Jumbo Frames.  This allows larger blocks of data to be sent with each transmission, for increased network throughput and reduced CPU utilization of connected devices, which is important for emerging multimedia and video applications such as intelligent cameras employing the GigE Vision standard for machine vision.

 

For applications requiring mixed speed devices, all Ethernet ports support auto-negotiation for backwards compatibility with 10Mbps and 100Mbps devices and equipment.  Also, with auto-MDI/MDI-X, there is no need for cross-over cables for inter-switch connections.

 

The EKI-2725 and EKI-2728 feature an IP30 protected metal chassis and an operating temperature of -10 to 60° C.  They are equipped with redundant 12 to 48VDC power inputs, plus 3,000 VDC surge protection on the power line, and 4000V ESD on the Ethernet ports.  Their compact size and flexible installation methods (including DIN-rail and panel-mount) allow installation in very space-constrained areas.

 

For more information on these or other Advantech products, click here.

 

Back to top


Advantech logo

 

Advantech Announces New Industrial Ethernet Switches

 

 

Advantech Expands Industrial Ethernet Switch Line with Wide Temperature Models

 

The Industrial Automation Group of Advantech introduces two new wide temperature models of its popular EKI series of Industrial Ethernet switches, the EKI-7629CI and EKI-7656CI.  These new models join the growing line of wide operating temperature -40 to 167°F (-40 to 75°C) products, providing unparalleled reliability and performance for any network infrastructure.

 

The EKI-7629CI is an unmanaged switch and features eight 10/100Base-TX ports and two combination 1000M (Gigabit) ports withAdvantech Wide Temperature Switches both copper/RJ45 connections and modular Small Form-factor Pluggable (SFP) slots for use of industry-standard fiber optic transceiver modules.

 

For applications requiring more control, the EKI-7656CI managed switch features sixteen 10/100Base-TX ports and two combination 1000M (Gigabit) ports with both copper/RJ45 connections and SFP slots.  Managed features include ultra-fast self-healing ring communications, advanced network traffic management and security, IGMP Query/Snooping for Ethernet/IP networks, and numerous diagnostic and remote management functions including Simple Network Management Protocol (SNMP) integration.

 

Other Advantech wide temperature models:

  • Managed Ethernet Switches: EKI-7554MI, EKI-7554SI, EKI-7559MI, EKI-7559SI, EKI-7659CI
  • Unmanaged Ethernet Switches: EKI-2525I, EKI-2528I
  • PoE Switches and Injectors: EKI-2526PI, EKI-2701PSI
  • Media Converters: EKI-2541MI, EKI-2541SI, EKI-2741LXI

 

Ideal for demanding environments, these ruggedized switches have been designed to withstand extreme shock and vibration, with extended operating temperatures of -40 to 167°F (-40 to 75°C).  Redundant 12 to 48 VDC power inputs with 3,000 VDC surge protection provide protection from power disturbances.  Their compact allows them to fit in even the tightest spaces, using either standard DIN-rail or direct panel mounts. Plus, they are UL/CSA, FCC, CE, and RoHS/WEEE approved.

 

Advantech Releases Energy-Saving Green Gigabit Ethernet Switches

 

Advantech Green SwitchesThe Industrial Automation Group of Advantech introduces two energy efficient Unmanaged Gigabit Ethernet switches, the EKI-2725-BE and EKI-2728-BE. These new models feature an energy efficient design, resulting in 10% to 15% power savings as compared to previous models and similar models on the market.

 

These new switches are designed with a variety of environmentally-responsible features, including RoHS compliance, optimized DC/DC power supply and a power-saving Ethernet switch controller.  During operation, power savings is realized on Ethernet ports with no traffic, and ports not in use are powered-down for maximum power savings.

 

In addition to Gigabit (1000 Mbps) operation, both the 5-port EKI-2725 and 8-port EKI-2728 support 9K Jumbo Frames.  This allows larger blocks of data to be sent with each transmission, for increased network throughput and reduced CPU utilization of connected devices, which is important for emerging multimedia and video applications such as intelligent cameras employing the GigE Vision standard for machine vision.

 

For applications requiring mixed speed devices, all Ethernet ports support auto-negotiation for backwards compatibility with 10Mbps and 100Mbps devices and equipment.  Also, with auto-MDI/MDI-X, there is no need for cross-over cables for inter-switch connections.

 

The EKI-2725 and EKI-2728 feature an IP30 protected metal chassis and an operating temperature of -10 to 60° C.  They are equipped with redundant 12 to 48VDC power inputs, plus 3,000 VDC surge protection on the power line, and 4000V ESD on the Ethernet ports.  Their compact size and flexible installation methods (including DIN-rail and panel-mount) allow installation in very space-constrained areas.

 

For more information on these or other Advantech products, click here.

 

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Lunch and Learn SeminarsInSource Solutions presents a Lunch and Learn Seminar Series

 

InSource Solutions is excited to offer our newest Lunch and Learn Seminar Series.  We will be presenting information on a variety of topics over lunch.  Space is limited, but the possibilities are endless. 

 

Click here to learn more about upcoming Lunch and Learn Seminars.

 

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Lunch and Learn SeminarsInSource Solutions presents a Lunch and Learn Seminar Series

 

InSource Solutions is excited to offer our newest Lunch and Learn Seminar Series.  We will be presenting information on a variety of topics over lunch.  Space is limited, but the possibilities are endless. 

 

Click here to learn more about upcoming Lunch and Learn Seminars.

 

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Wonderware

New Wonderware Tech Alerts and Tech Notes

 

 

 

 

 

 

Tech Alerts

129      Resolving "Key does not enable WindowViewer – exiting" Error                                                                                       

 

Tech notes

658  Factelligence API Behavior Differences In Wonderware Application Server

639  Introducing Powered by Wonderware

 

For more alerts and notes visit the Wonderware website at http://www.wonderware.com/support/web/secure/selfsupport/estechalerts.asp

 

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Wonderware

New Wonderware Tech Alerts and Tech Notes

 

 

 

 

 

 

Tech Alerts

129      Resolving "Key does not enable WindowViewer – exiting" Error                                                                                       

 

Tech notes

658  Factelligence API Behavior Differences In Wonderware Application Server

639  Introducing Powered by Wonderware

 

For more alerts and notes visit the Wonderware website at http://www.wonderware.com/support/web/secure/selfsupport/estechalerts.asp

 

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Upcoming InSource Solutions Webinars

 

Date                          Time                    Topic

 

October 2, 2009        9 AM                     ACP Thin Client Technology

October 2, 2009        11 AM                   System Platform Part 2 of 4: InTouch Visualization Services

October 2, 2009        1 PM                      Wonderware Equipment Operations Module

October 2, 2009        3 PM                      Workforce Mobility: IntelaTrac Mobile Solutions

 

Click here to view the complete webinar schedule

 

Click here to register for a webinar

 

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Upcoming InSource Solutions Webinars

 

Date                          Time                    Topic

 

October 2, 2009        9 AM                     ACP Thin Client Technology

October 2, 2009        11 AM                   System Platform Part 2 of 4: InTouch Visualization Services

October 2, 2009        1 PM                      Wonderware Equipment Operations Module

October 2, 2009        3 PM                      Workforce Mobility: IntelaTrac Mobile Solutions

 

Click here to view the complete webinar schedule

 

Click here to register for a webinar

 

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