Pre-Sales Contacts:
Our team of Account Executives and Manufacturing Consultants are ready to assist you. Whether you need guidance with best practices, defining solutions, product and solution selection and configuration, we are there with the answers you need to get and keep your manufacturing environment productive.
Local Sales Support:
Please call your regional office directly for a pre-sales consultation. Click here for your regional office
Our Client Service Representative Team:
To contact Client Services to receive a quotation or place an order, please e-mail or call: clientservices@insourcess.com Toll Free: 877.467.6872
If you know your designated Client Service Representative, please see contact information below.
Melisa January
Client Services Supervisor
Local Direct: 804.419.1353
Toll-Free Direct: 866.204.4764
Fax: 804-419-0662
Lesia Bell
Client Services Infrastructure Specialist
Local Direct: 443.683.8031
Toll Free: 866.467.6872 x1531
Fax: 410.644.9500
Emily Tucker
Client Services Specialist
Local Direct: 804.419.1341
Toll-Free Direct: 866.204.2764
Fax: 804-419-0667
Lee Yanes
Client Services Specialist
Local Direct: 804.419.1343
Toll-Free Direct: 866.204.3558
Fax: 804-419-0667
Jennifer Dennis
Client Services Specialist
Local Direct: 804.419.1356
Toll-Free Direct: 866.477.5508
Fax: 804-419-1357
Tammy Paulette
Customer First Support Team Leader
Local Direct: 804.419.1345
Toll-Free Direct: 866.204.6184
Fax: 804-419-0663
Erica Johansen
Customer First Support Coordinator
Local Direct: 804.419.1347
Toll-Free Direct: 866.306.6671
Fax: 804-419-0675
Whitney Robertson
Client Services Order Processing Specialist
Local Direct: 804.419.1365
Fax: 804.419.0673
Marsha Rodgers
Training Coordinator
Local Direct: 804.419.0674
Toll-Free Direct: 866.306.6674
Fax: 804.419.0663
Post-Sales Support Contacts
Our team of product support specialists and certified application engineers are ready to assist you. Whether you guidance installing, configuring and maintaining equipment and software, diagnosing and fixing operating problems or performing basic programming tasks, we deliver the tools and answers you need to get and keep your manufacturing and industrial automation equipment up and running.
InSource Solutions’ provides 24-hour support for our product offerings. You can obtain support a variety of ways:
- To receive Technical Support via Email: Please complete the customer support form or email us @ techsupport@insourcess.com
- To receive Technical Support via Telephone: Call our Technical Support Phone Center at 1.888.691.3858.
- If you have a current InSource or Wonderware Support Contract, click on SUPPORT CUSTOMERS link for additional information.