Pre-Sales Contacts:
Our team of Account Executives and Manufacturing Consultants are ready to assist you. Whether you need guidance with best practices, defining solutions, product and solution selection and configuration, we are there with the answers you need to get and keep your manufacturing environment productive.
Local Sales Support:
Please call your regional office directly for a pre-sales consultation. Click here for your regional office
Our Client Service Representative Team:
Please call your designated Client Service Representative Toll Free to receive a quotation or place an order.
Melisa January
Client Services Supervisor
Covering the Western Region (AL, AR, MS, Western KY, Western TN, and FL Panhandle)
Local Direct: 804.419.1353
Toll-Free Direct: 866.204.4764
Fax: 804-419-0662
Emily Tucker
Client Services Specialist
Covering North Carolina and South Carolina
Local Direct: 804.419.1341
Toll-Free Direct: 866.204.2764
Fax: 804-419-0667
Lee Yanes
Client Services Specialist
Covering the MidAtlantic Region (VA, WV, MD, and DC)
Local Direct: 804.419.1343
Toll-Free Direct: 866.204.3558
Fax: 804-419-0667
Jackie Spraker
Client Services Specialist
Covering FL, GA, Eastern TN, and Eastern KY
Local Direct: 804.419.1342
Toll-Free Direct: 866.204.3407
Fax: 804-419-0666
Susanna Schnieder
Education Coordinator
Local Direct: 804.419.1350
Toll-Free Direct: 866.306.6674
Fax: 804-419-0663
Tammy Paulette
Comprehensive Support Coordinator
Covering AR, TN, KY, MS, NC, and SC
Local Direct: 804.419.1345
Toll-Free Direct: 866.204.6184
Fax: 804-419-0663
Trica Streeter
Comprehensive Support Coordinator
Covering AL, FL, GA, MD, VA, WV
Local Direct: 804.419.1346
Toll-Free Direct: 866.204.9570
Fax: 804-419-0672
Post-Sales Support Contacts
Our team of product support specialists and certified application engineers are ready to assist you. Whether you guidance installing, configuring and maintaining equipment and software, diagnosing and fixing operating problems or performing basic programming tasks, we deliver the tools and answers you need to get and keep your manufacturing and industrial automation equipment up and running.
InSource Solutions’ provides 24-hour support for our product offerings. You can obtain support a variety of ways:
- To receive Technical Support via Email: Please complete the customer support form or email us @ techsupport@insourcess.com
- To receive Technical Support via Telephone: Call our Technical Support Phone Center at 1.888.691.3858.
- If you have a current InSource or Wonderware Support Contract, click on SUPPORT CUSTOMERS link for additional information.