InSource Solutions Employee Spotlight! Learn More About the People Dedicated to Serving You!
We invite you to learn more about our employees and to put a face to the voice over the phone. This month’s Employee Spotlight features Lesia Bell, I2 Infrastructure Inside Sales Coordinator.
Lesia has been with InSource Solutions for just about a year and a half. She started back in February of 2007. Lesia says that working at InSource is like working with family.
She says she enjoys her position because she learns something new everyday. Lesia also points out that she feels very lucky to work with such great customers and co-workers.
Over the last year, she also says she feels very blessed to work for what she calls one of the most generous and caring companies out there.
Lesia, born on May 27th, grew up in Ellicott City, Maryland. She spends her free time with her cats (Sammie, Shadow, and Roxy), her family, and friends. She enjoys going to the beach, reading, crocheting, skiing, doing Pilates, and singing Karaoke.
Lesia is always available to help you with your I2 Infrastructure needs. I2 Infrastructure, an InSource Solutions Business Unit, focuses on the specialized, rigorous application of standard commercial IT infrastructure technology to situations that have specific industrial requirements.
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5 Reasons to Attend WonderWorld 2008!
Register Now - Early Bird Discounts End August 15th!
See New Products and features, strategies, and solutions from Wonderware
- Formulate your strategy to improve your operations
Interact with the largest gathering of Wonderware expertise on the planet
- More customer perspectives/experiences
- More partner capability to extend/enhance your operations
- More implementation and integration resources
- More consulting services
- Wonderware development, support, services
Discuss strategies that impact your bottom line relative to the industry’s most urgent issues with some of the industry’s most recognized experts
- Impact of rising costs, especially energy related costs
- Impact of global shifts in credit, cash-flow, consumer spending costs on manufacturing strategies
- Environmental issues and opportunities
- Institutionalizing innovation to drive generational performance improvement
Improve your technical knowledge
- Technical breakout sessions
- Technical training
- Hands-on labs
- Wonderware Zone at EXPO
Personal networking in a relaxing, energizing environment
Who Should Attend:
- Executive Management
- Operations Management
- Information Technology Professionals
- Engineering Professionals
WonderWorld Innovation EXPO
A wide range of innovative software, hardware and industry solutions providers will be on hand to show you how to accelerate your performance. Leverage your installed investments and increase your effectiveness as you design, deploy, maintain and extend solutions using Wonderware software – built on ArchestrA technology.
For more information and to register for the event, please visit www.wonderware.com/wworld08 or contact the marketing department at marketing@insourcess.com.
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STRONGARM Industrial Operator Interface Now Available in up to 60" Size
STRONGARM now offers 2 new series of oversized industrialized large screen LCD/Plasma displays. These displays come with various mounting solutions and can be customized with many different options depending on your exact needs. For those applications where oversized graphics or distance viewing are required, please consider the STRONGARM large screen system.
Typical Uses of Oversized Displays:
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Overhead control room displays
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Plant floor displays
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Visualization of plant KPIs and performance information
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Visualization of production information
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Company information displays
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And more ….
Mounting Options:
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Wall Mount
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Post Mount
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Ceiling Mount
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Tilt Swivel
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And more ….
Features to Consider:
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Stainless Steel NEMA 4x (<25ra finish) or Painted Systems with Optional Sloped-Top
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Sized for 37”/40”/42”/52”/60” LCD/Plasma Displays
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Includes Premium LCD/Plasma Display
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Hinged front or rear door with 1/4 turn latches
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3/8” Polycarbonate (LEXAN) Viewing Window
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NEMA 4x ThermoElectric Cooler supplied and wired
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Conduit holes for video and AC with all wiring to terminal block
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Optional Integrated Low Power microbox PC or thin client
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LCD offerings available with Touch screens as well
STRONGARM specializes in customized industrial display solutions. If you can’t find the solution you need here, please contact your InSource Solutions I2 Infrastructure Specialist or the marketing department at marketing@insourcess.com and we will be happy to help create your specific solution.
**This article was reproduced with permission from Qmation Inc.
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Wonderware Announces New Customer First Support Offerings including New Developer Network
On July 1st, 2008, Wonderware launched the Wonderware Customer First Program, a new multi-level software maintenance and support program to help customers receive maximum value from their Won
derware software solutions.
In addition, Wonderware announced the Wonderware Developer Network, an innovative online environment that provides extensive resources and a venue for collaboration for members of the Wonderware Customer First program which include customers, systems integrators, third-party suppliers, and Wonderware experts.
The Wonderware Customer First program offers support options tailored to meet specific customer needs, including 24/7 support, a dedicated technical account management team, critical incident response, software updates, and advice on software architecture and security. The program is designed to exceed traditional, reactive support programs by providing assistance and expertise during the planning, building, commissioning, operation, and evolution of customer applications. The Wonderware Customer First program offers four distinct levels of support to help clients sustain and improve manufacturing operations and industrial infrastructure operations.
Members of the program can choose the most appropriate level based on project milestones, complexity of the production operation, maturity of the application, and the expertise of a client’s resources.
“The goal in launching the Wonderware Customer First support program is to provide excellence in support and services that meet and exceed customer requirements throughout the lifecycle of an application,” said Mike Pring, Vice President, Wonderware Customer Support and Services.
The Wonderware Developer Network Web site enables members to access a large volume of valuable electronic and human resources to help them extract the greatest amount of return from their software investment.
“The collaborative nature of the Wonderware Development Network is a significant step in productivity for Wonderware Customer First members,” said Tim Sowell, Vice President, Wonderware Solution Strategy and Ecosystem. “This new online community brings together the most active and innovative people in the Wonderware engineering ecosystem including customers, system integrators, developers, and architects from all over the world. It provides access to a tremendous range of new resources, enables the sharing of ideas and examples to encourage innovation, accelerates project planning and execution, and assists all members o the Wonderware ecosystem to achieve successful software implementations.”
The Wonderware Customer First support team leverages more than 20 years of experience by Wonderware in assisting over 100,000 clients in 180 countries through each phase of their application lifecycle, from start-up to ongoing improvements of mission-critical operations. Members of the new Wonderware Customer First program will benefit from an experienced global team with the added benefit of software project support and exclusive access to the Wonderware Developer Network.
For more information on the Wonderware Customer First program or any other Wonderware product, please contact your Wonderware Southeast Account Executive or the marketing department at marketing@insourcess.com.
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